Privacy Policy

Privacy Policy

1. Introduction

At FlamelessCandle.Shop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Website URL], and make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

Personal Information

We may collect the following types of personal information from you:

  • Contact Information: Name, email address, phone number, and shipping address.

  • Payment Information: Credit card details and billing address.

  • Account Information: Username and password for your account on our Site.

  • Purchase History: Details of products you have purchased from us.

Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

  • Browser and Device Information: IP address, browser type, operating system, and device type.

  • Usage Data: Pages you visit on our Site, time spent on those pages, and other usage statistics.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Transactions: To process your purchases and deliver products to you.

  • Customer Support: To respond to your inquiries and provide customer support.

  • Personalization: To personalize your experience on our Site and recommend products that may be of interest to you.

  • Marketing: To send you promotional emails and newsletters, which you can opt out of at any time.

  • Improving Our Site: To analyze usage data and improve the functionality and user experience of our Site.

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: With third-party vendors who provide services such as payment processing, shipping, and email delivery on our behalf.

  • Legal Requirements: If required to do so by law, or in response to a subpoena, court order, or other legal process.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us via email.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request a copy of the personal data we hold about you.

  • Rectification: The right to request that we correct any inaccuracies in your personal data.

  • Erasure: The right to request that we delete your personal data.

  • Restriction: The right to request that we restrict the processing of your personal data.

  • Data Portability: The right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Objection: The right to object to our processing of your personal data.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. For more information about the types of cookies we use, why we use them, and how you can control cookies, please see our Cookie Policy.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any updates on this page, and the revised version will be effective when it is posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FlamelessCandle.Shop
Address: QuanZhou,FuJian Province,China
Email: flamelesscandleshop@hotmail.com
Phone: